調解談判基礎技巧培訓

Date: 2025-02-07
Time: 09:30 am - 05:30 pm
Pricing: Member HK$2,200; Non-member HK$3,000

Language: Cantonese

 

Venue: HKIHRM, Units 1810-15, 18/F, Millennium City 2, 378 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong (3-minute walk from Ngau Tau Kok MTR station exit A)

 

New Member Bundle Offer Terms & Conditions

Click here for flyer

 

In the modern field of human resource management, negotiation skills are irreplaceable. From HR experts to professionals pursuing career development, mastering the art of negotiation can make you stand out in the workplace.

 

Course Outline:

 

I. Conflict Recognition and Management

  1. Exploring the causes, types, and scope of conflicts.
  2. Efficient conflict management strategies.
  3. Various conflict management methods.
  4. Theoretical foundations of negotiation.

 

II. Basic Negotiation Theory

  1. Various types of negotiation.
  2. Basic to advanced negotiation skills.
  3. Core principles of negotiation.
  4. The complete negotiation process.
  5. Strategy preparation before negotiation.
  6. Operational techniques during the actual negotiation process.
  7. Practical negotiation skills.

 

III. Strategies and Techniques of Real-life Negotiation

  1. Comprehensive preparation beforehand.
  2. Setting clear negotiation positions and strategies.
  3. Effective listening skills.
  4. How to achieve consensus between parties.
  5. Deep understanding of the negotiation opponent.
  6. Compromise and concession strategies in negotiation.
  7. Information control techniques.
  8. Strategies for pursuing the maximum benefits for both parties.

 

IV. Analysis and Study of the Harvard Law School Negotiation Skills Report."